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EXPLORING NEW APPROACHES IN THE PREVENTION OF SHOPLIFTING AND UN-TRIED OPTIONS FOR AUSTRALIAN RETAILERS TO EFFECTIVELY COMBAT THE COST-OF-LIVING CRISIS IN A COST-EFFECTIVE MANNER: PART 4.

Part 3 focused on determining if unattended dispensing is suitable and introduced objective decision-making tools. Many retailers struggle to envision a concept which, at first glance, appears to advocate integrating “vending machines” into their stores, but there's a disconnect between the perception of such systems—from visuals to practicalities.



Consider the analogy: The Hyundai Getz and the Aston Martin DB12 are both cars; The Getz represents the old concepts of vending, whilst the DB12 represents the modernity and allure of unattended dispensing, a far more visually appealing and technologically advanced option with features designed specifically to serve retailers.



How can unattended dispensing restore profitability in your business?



1.   Staff Shortages: The Australian retail sector is short of 32,000 staff. Unattended dispensing can alleviate this by


o  Reducing selling costs for low-margin items and diminishing staffing needs.


o  Eliminating queues for small purchases, saving time for both customers and staff and eliminating the need for cashiers.


o  Ensuring sales continuity, crucial in consultant-based sectors like beauty and cosmetics.


o  Protecting staff from the need to confront shoplifters - aiding staff retention.


2.   Theft Prevention: Australian retail loses $9 billion annually to theft. Unattended dispensing offers solutions


o  Payment is the only function that allows the machine to dispense the goods – simple as that!


o  Prevents shoplifting by securing high-ticket items like liquor, electronics and perfume but they are immediately accessible on payment.


o  Assigns inventory responsibility easily, with real-time monitoring reducing losses.


3.   Security Costs: Unattended dispensing offers totally effective inventory security


o  Unlike CCTV and RFID, it actively prevents theft.


o  Deters repeat offenders, enhancing overall store security.


4.   Analytics: Machine management systems provide comprehensive insights


o  Enabling remote monitoring and detailed reporting.


o  Future upgrades promise AI-driven personalization.


5.   Scalability and Cost: Easily scalable with manageable costs


o  Adaptable across a wide product range, from meats to electronics.


6.   Consumer Convenience: Offers quick, convenient self-service


o  Particularly attractive to time-sensitive consumers.


o  Flexibility to dispense diverse product types.


7.   Extended Trading: Leads in 24/7 trading capability


o  Minimal operational costs for continuous service.



Unattended dispensing represents a paradigm shift, offering not just operational efficiency but also substantial improvements in security, customer experience, and profitability for modern retail environments and the most accurate “return / Sq ft” data possible !


In PART 5: Case studies and workable scenarios



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